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Borrower Privacy Policy

This privacy policy (this “Privacy Policy”) governs the collection, storage, and use of information and data collected by Kanmon Inc. or any of our U.S. affiliates (collectively, “Kanmon,” “we,” “us,” or “our”), via our website at www.kanmon.com and its subdomains, by our mobile application, or by telephone, facsimile, email, or other means (collectively, and together with our website, “Kanmon Services”). We have prepared this Privacy Policy to explain how we collect, use, protect, and disclose information and data when you use our website or any other Kanmon Services.

Please read this Privacy Policy carefully. By accessing and using this website or any other Kanmon Services, you confirm that you have read and understand this Privacy Policy in its entirety. You understand and acknowledge that we reserve the right to change or amend this Privacy Policy at any time, which will be reflected by the “effective” date above. Please check this webpage regularly to stay informed of updates to this Privacy Policy. If any material changes are made to this Privacy Policy, advance notice of the changes will be posted in the first section of this webpage as required by applicable law. You understand that you will be deemed to have accepted the updated Privacy Policy if you continue to use the Services after the new Privacy Policy takes effect.

Please also visit our Terms of Service which establish the rules, disclaimers, and limitations of liability governing your use of our website.

1. What information do we collect from you?

A. Information provided by you directly or by your agent

Kanmon collects information when you use Kanmon Services and supplied by you or your designated agent during the application process, including but not limited to, the following information (as applicable):

Borrowers

  • Individual and business names
  • Mailing address
  • Business address
  • Phone and e-mail details
  • Bank account information
  • Accounting account information
  • Date of birth
  • Social security number, drivers’ license, or other government IDs
  • Income, assets, debt, and other personal and business data
  • Other information provided in correspondence with us, including by email, post, facsimile, and telephone

B. Cookies and tracking technologies

When you use Kanmon Services, we and our third-party service providers may utilize cookies and other similar technologies (such as web beacons or pixel tags) to capture and remember certain information (collectively, “Technologies”). These Technologies help us to improve your website experience, provide you with better tools, and operate our business in other ways described under the heading “Why do we collect this information” below. You have the ability to disable cookies in your browser settings; however, doing so may affect the functionality of certain features of our website.

Analytics. We may also use Segment, Fullstory and other service providers to collect information regarding visitor behavior and visitor demographics on our Services, to provide tailored advertising, and to evaluate our marketing efforts. We do not process “do not track” (DNT) signals. You may stop or restrict the placement of tracking technologies on your device or remove them by adjusting your preferences as your browser or device permits.

C. Device specific information and tracking technologies

When you use Kanmon Services, we and our third-party service providers may collect device specific information. This information, including but not limited to your internet protocol address, geographical location, browser type, operating system, MAC address, mobile carrier, mobile advertising and other unique identifiers, details about your browser, operating system or device, length of visit, and pages viewed, is saved automatically in log files.

D. Information obtained from third parties

We may obtain information about you from other sources, including through third party services and organizations to supplement information provided by you. In addition to collecting personal information supplied by you or your designated agent, we use unaffiliated third parties to gather data on borrowers and prospective borrowers, from financial institutions, consumer reporting agencies, and other information service providers. This includes government IDs, criminal records, household records, and employment information.

2. Why do we collect this information?

Kanmon may use information we collect about you to:

  • Determine your eligibility for a loan
  • Obtain, upon your authorization, a credit report and other information from credit bureaus or third parties
  • Verify your identity
  • Detect and guard against potential fraud and identity theft
  • Manage and monitor your Kanmon account and update your records
  • Process your payments and other transactions
  • Develop, maintain, and improve our website, products, and services
  • Detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity
  • Comply with our legal and regulatory obligations
  • Send or facilitate communications with you

Important Information About Procedures for Opening a New Account: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

3. How and when is your information shared with other parties?

We do not “sell” your personal information as the term is defined under the California Consumer Privacy Act (CCPA), nor have we sold personal information in the preceding 12 months. Your information may be shared with service providers, funding partners, loan partners, and advertising partners as described below. For a full table of information categories and the parties they are shared with, please contact us.

We share information in order to operate our lending platform, service loans, market our products, and comply with applicable law. We do not share personal information with third parties for their own independent marketing purposes except as disclosed above.

Sharing with Third-Party Payment Processing. We use Astra to facilitate and automate certain payment transactions. Information such as your name and account details may be shared with Astra to complete or automate financial transfers. Astra acts as a data controller for this information and processes it in accordance with its own Privacy Policy.

4. Storage and security

While we take appropriate physical, technical, and organizational measures to safeguard the personal information that you provide to us, unfortunately no system is 100% secure. To the fullest extent permitted by applicable law, we accept no liability if communications are unintentionally disclosed or intercepted by third parties.

The personally identifiable information that you provide will be stored and maintained by Kanmon for so long as we, in our sole discretion, believe is necessary or appropriate to carry out the purpose(s) for which such information was collected, or to comply with applicable laws, contracts, or other rules or regulations.

5. Your rights

In accordance with applicable law, you may have the right, subject to verification of your identity:

  • To update and correct any out-of-date or incorrect personal information that we hold about you
  • To opt out of any marketing communications
  • To request deletion of your personal information, subject to certain exceptions prescribed by law
  • To request restriction of or object to processing of your personal information

To exercise any of the above rights, please contact us using the details specified under “Contacting us” below. Note that we will require you to verify your identity before exercising these rights.

6. Links to other sites

Our websites may offer links to sites of other companies and associations. These external sites are not subject to this Privacy Policy and we have no control over their content.

7. Children’s Online Privacy Protection Act

We comply with the requirements of COPPA. We do not knowingly collect personal information from children under the age of 13. Our websites, products, and services are all directed to people who are at least 13 years of age or older.

8. California-specific rights (CCPA)

California residents have additional rights under the CCPA including the right to know, delete, correct, and opt out of the sale of personal information. Kanmon does not sell personal information as defined under CCPA. To exercise your California rights, contact us as specified below.

9. Contacting us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

[email protected]
Kanmon Inc., Attn: Compliance
400 Concar Dr, San Mateo CA 94402